STAFF SUMMER BREAK 15th-24th June. Warehouse returns instructions are provided on Shipment Notification Email. Please e-mail us to notify returns or exchanges at info@ukleatherjackets.co.uk

Customer Security

Secure Online Payments - 100% Trusted Technology

UK Leather Jackets uses SagePay for secure electronic payments. SagePay is a leading and highly trusted Secure Banking Partner, and is indeed recommended by many UK leading banks.

SagePay is one of the UK's most trusted business brands, and processes over 4 billion secure payments each year, for over 30,000 + UK businesses of all sizes. They all rely on Sage Pay to keep their money moving and to help tackle online card fraud, insuring that the payment process is safe and easy for you.

By using SagePay, we ensure that your card details are not compromised. Sage Pay encrypts every transaction to the highest global standards. SagePay secure systems are scanned and audited regularly by one of the world's leading Qualified Security Assessors (QSA) so that you can be confident about using them to make a secure payment online.

The UK Leather Jackets online secure payment page provided by SagePay also incorporates fraud prevention tools to ensure total protection of your card data for any online purchase made from our website.

 In addition, you will be reassured to know that we do not hold nor store your full card details, this data is fully encrypted by the SagePay system when processing your card payment never to be seen again by a human.

 

ONLINE SECURITY - SAGEPAY

Links to MasterCard, VISA & Maestro

SagePay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. All cardholder information is secure and cannot be tampered with. All banks are highly paranoid about customer and card security and quite rightly so!  The SagePay online card processing technology has been fully tested and vetted for integration into the central card transaction systems from MasterCard, VISA, Maestro and American Express.

 

Transaction Security

Payment transactions from this website are 100% encrypted and secured by SagePay directly to your issuing credit or debit card provider utilising worldwide trusted security technology. Therefore we do NOT see or hold your full card payment information. All on-line payments are transacted ONLY through secure encrypted pages using 128-bit SSL certificates and signed using MD5 hashing to prevent tampering, thus ensuring complete end to end security. You can be completely assured that none of the card data entered on the fully secure payment page on Sage Pay's servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

 

Encryption and Data Storage

SagePay ensures all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. SagePay is regularly audited by the banks and banking authorities to ensure all data transacted is fully secure at every stage.

 

System Security

Sage Pay's systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands. Sage Pay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. We are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.

For further information on SagePay secure and trusted electronic payment services please visit: www.sagepay.com 

 

Payment and Prices

We accept payment by MasterCard, Visa, Maestro/Switch.

Prices may be subject to change without notice, therefore it is important to note that we cannot always guarantee future orders at the same price. Orders placed will always be supplied at the price stated at the point of order.

Prices are in British pounds.

 

Personal Information & Privacy

We are committed to protecting your privacy. Order and customer information provided is solely used to process orders, deliveries and to serve your requirements. We will only use the information that is provided by you lawfully in accordance with the General Data Protection Regulation and the Data Protection Act 2018.  We will not sell, share, nor rent this information to other vendors other than as disclosed in this statement.

When placing an order with, or contacting UK Leather Jackets Shop Online Ltd. requesting information about a product you are granting consent for the provision of information by UK Leather Jackets directly to you regarding the item ordered, or an alternative item in the event of a sizing or stock issue. We will only contact you regarding your order or product enquiry. 

Please note that we do not see nor hold your full credit / debit card information when placing an order on this web site.  All card information is processed direct to the VISA and MasterCard authorisation platform via the highly secure and trusted SagePay secure encrypted payment gateway which uses the latest encryption technology.

You must be 18 years old or older to use this site. If you are under 18 years of age, you may only use this site with the agreement of, and under the supervision of, a parent or guardian.

We wish to reassure you that your personal data is kept safely and securely and to explain how we use it to offer you a better and more personalised shopping experience. If we make changes to this notice we will notify you by updating it on our website.

UK Leather Jackets works with a number of trusted suppliers and businesses to provide high quality goods and services, and some examples are as follows:
  • Supplier Partners: we work with a number of trusted partners who supply products and services to fulfil the orders you place or provide a service on our behalf. 
  • Delivery Partners: In order for you to receive your goods: we work with a number of delivery partners. Again, we only pass limited information to them in order to ensure delivery of your items.
  • IT Companies: we work with business who support our website and other business systems.
  • Payment processing: we work with trusted third party payment processing providers in order to securely vet and process VISA and MasterCard payments.

 During the registration or ordering process we collect some or all of the following information:

■ Your name and address (to enable the order to be processed and also to book a delivery service using an external courier company)

■ Your contact telephone numbers (to enable us to contact you in the event of a size query with your order and to enable the courier delivery company to text delivery notifications as and when available)

■ Your e-mail address (provide confirmation of order despatch, updates and notifications regarding your order processing)

■ Items ordered and sizing information and requirements.

■ Payment details which are encrypted at point of entry and processing with only the last four digits of your card visible to authorised personnel for the purpose of you identifying the means of payment on your order.

UK Leather Jackets may also collect your personal information to:

  • enhance or improve customers' experience of our products and services and our websites
  • improve and develop its services
  • protect security e.g. to check your identity when you use our services
  • develop and provide products and services, on its own and with third parties, for the purposes of identity verification and fraud prevention. Such products may be used to prevent and detect fraud against you.

From time to time we may contact you with details of new styles and offers on our web site, you can opt out of this when creating your first order.  You can also opt out of receiving information from UK Leather Jackets at any time by e-mailing us at info@ukleatherjackets.co.uk .

All written information is communicated electronically to customers via e-mail for greater speed and efficiency and to also save paper and help the environment, this includes but is not limited to electronic order receipts, electronic dispatch notes, parcel tracking details, exchange requests, and any range updates relating to the fulfilment of your order and, or additional updates you have opted into.  Please note that comments and feedback provided by customers will be displayed on this website, if you do not wish your comments to be displayed please advise in writing via e-mail and we will then provide an acknowledgement of receipt by e-mail.  

Retention period for personal data

We only hold information about you that you have provided. Any information relating to credit checks will be information that is already held by trusted third party payment processing providers prior to your order with UK Leather Jackets.

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

  • to provide you with the services you have requested;
  • to comply with other law, including for the period demanded by our tax authorities;
  • to support a claim or defence in court.

Access to your personal information

At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.

Removal of your information

If you wish us to remove personally identifiable information from our website, you may contact us at info@ukleatherjackets.co.uk

  • This may limit the service we can provide to you.
  • You can exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law.


Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

 

General Reviews and Comments Posted on This Website

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people. Examples include:

  • posting comments relating to a garment purchase
  • posting general service reviews

In posting reviews and or comments it is up to you to satisfy yourself about the privacy level of every person who might use it.  We do not specifically use this information except to allow it to be displayed or shared directly on our website. We do store it, and we reserve a right to use it in the future in any way we decide.  Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.  Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at info@ukleatherjackets.co.uk